Privacy Policy

At Aroma Sphere, we highly value your trust and consider your privacy to be of utmost importance. Therefore, we have created this Privacy Policy to outline how we collect, use, and disclose your personal information when you visit our website, www.aromasphere.co, or purchase from our site.

Disclaimer: AromaSphere reserves the right to withhold or decline the sale transaction. We strictly follow a no-return policy

Information Provided by You

When you download and register for our services or products, we collect the information you voluntarily provide. This may include your name, email address, location, phone number, transaction-related information (such as purchases and offers), and information you enter into our system while using our services or products (such taking demo tests). The information you provide falls under the categories of “personal information,” “sensitive personal information,” and “associated information” as defined by the Data Protection Rules of 2011. We may use this information to contact you for service facilitation, important notices, providing information, and conducting marketing promotions. If we require additional personally identifiable information or contact details, we will ask for your consent. You have the option to not provide personally identifiable information or any other information we request. You can also withdraw your consent to use such information by contacting us in writing, but in that case, we reserve the right to limit or deny further services or products.

Use of Information

The collected information is used for research, trend analysis, administering services, understanding user behavior, and gathering demographic data. We may share anonymized, aggregated, and individual data with external service providers to enhance our offerings. Personalized content and improved learning objectives can be achieved by combining individual data and behavior patterns with other information. Third-party service providers assist in data analysis and personalization but cannot share the information independently. Unless authorized by the user, we do not trade, sell, or rent personal information to third parties.

Occasionally, aggregate statistics, site information, and traffic patterns may be shared with trusted third parties, without personally identifiable information. Disclosure of information may occur to enforce terms of use, protect rights and safety, address technical issues, investigate fraud, respond to government requests, or comply with the law. When providing personal data relating to minors, consent from their legal guardian is assumed. Support is offered through user registration.

Personal Information Access

We provide you with the means to access and update your personally identifiable information through our website, products, or services. We take reasonable security measures to protect your password from unauthorized access.

Public Forums

When using certain features on our website, such as discussion forums, please be aware that any personal information you choose to post or share, including messages, files, comments, and photos, will be accessible to all users and become public information. It’s important to understand the risks associated with sharing such information, as we cannot control its usage by others. If you disclose personal information in your profile or when posting on our forums, it may become publicly available.

Cookies

We use cookies, which are small text files sent to your computer, to enhance your browsing experience. Cookies help you log in more quickly, track your preferences, and gather aggregated data to understand user trends. This data helps us improve our offerings by providing more relevant content. Most web browsers are initially set to accept cookies, but you can adjust your browser settings to refuse cookies or be notified when a cookie is being sent. Disabling cookies may affect the functionality of certain features and services. For more information about cookies, please refer to our Cookie Policy.

Security

We are committed to safeguarding the confidentiality of your information. We implement electronic, physical, and procedural safeguards to protect the data we collect and maintain. Access to this information is restricted to authorized employees on a need-to-know basis for the purpose of operating, developing, or improving our website, products, and services. While we strive to provide reasonable security measures, no system is completely immune to potential security breaches.

Log Information

When you access our website, our servers automatically record information sent by your browser. This may include your internet protocol (IP) address, web request, browser language, browser type, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Your Consent

By registering with us, you provide informed consent for the collection, processing, storage, handling, and disclosure of your information as outlined in this policy. We process your information in India, and if you reside outside India, your data will be transferred, processed, and stored in accordance with applicable data protection laws of India.

User Communications

When you communicate with us via email or other means, we retain those communications to address your inquiries, respond to your requests, and improve our services.

Changes to This Statement

As our company evolves, our privacy policy will also evolve to address new circumstances. We recommend reviewing this policy regularly for any updates, as your continued use of our website, products, and services indicates your acceptance of any changes made.