Shipping Policy

We are committed to delivering your products in a timely manner and ensuring a smooth shipping experience. Please familiarise yourself with our shipping policy:

Processing Time

  • Upon receiving your order, we require a processing time of up to 7 to 10 business days to prepare your items for shipment.
  • This processing time includes order verification, quality checks, packaging, and other necessary procedures.

Shipping Time

  • Once your order has been processed, the estimated shipping time is between 7 to 10 business days.
  • Please note that the shipping time may vary depending on factors such as the destination address, customs clearance, and unforeseen circumstances.

Shipping Methods

  • We use reputable shipping carriers to ensure reliable and secure delivery of your products.
  • The shipping method used will depend on the size, weight, and destination of your order.

Safe Ship Protection

If you haven’t received your Aroma Sphere order or if it has any unexpected issues, please email us at